Rebrand to How to Start a Bed and Breakfast

Hello and welcome to this page.  If you have found this page the chances are you have been redirected from our old website Pillowtalk.training.  We are currently going through a rebranding exercise to a more simple name that “does what it says on the tin”  Due to timing the website is not quite ready.  However below you will find some details about our courses:

If you want to learn how to start up your Bed & Breakfast then our

How to Start a Bed & Breakfast Course

is designed for you. Or you may need some guidance or a refresher if you are already up and running and want to increase your occupancy and profits because it is not going as well as you thought.

Before you embark on your “Dream of A Lifetime” it is important to learn how to set up your B & B from someone who has already done it successfully.  Our B & B courses will not only give you practical advice but will provide you with money and time saving tips.  We can help you understand what running a B & B is really like.

We have been successfully running Holiday Lets and Bed & Breakfasts since 2009 and are willing to share the insider trade secrets with you. We are experienced, dedicated and passionate about customer service without compromising on making a profit. We will help you create or improve your business to make it successful.

Next Course Dates and Venues

Dates Deposit per person Venue
24th & 25th June £100 Cantley House Hotel, Wokingham,
15th & 16th July £100 Cantley House Hotel, Wokingham
19th & 20th August £100 Cantley House Hotel, Wokingham
23rd & 24th September £100 Cantley House Hotel, Wokingham
21st & 22nd October £100 Cantley House Hotel, Wokingham

The cost per person is £340 for a 2 day course as above and if two people from the same organisation attend there is a 20% deposit.  For more information please email on pillowtalkbandbtraining.co.uk or call on 01547 560323 or 07823 322292.

More Benefits:

  • We’ll give you tips and advice on ways to save money and time and in turn increase your profit
  • We’ll tell you the insider trade secrets to prepare you in advance and provide you with information you can’t find on the internet
  •  You’ll get a balanced male and female view – and we don’t always agree!
  •  We’ll give you tips and methods on how to stay sane and work together 24/7 if you are also in a relationship!
  •  We’ll provide advice on how to do things on a budget or no expense spared – both options to be explored
  •  You’ll be able to take advantage of the opportunity to meet others in the same position as yourself and exchange questions, ideas and thoughts.
  •  You’ll have the opportunity to find out from those who’ve done both (us), what it’s like to run a Bed and Breakfast compared to a Holiday Let.

Here is a brief resume of some of the course content:

Property, Location and Practicalities

  • Finding the right property and how to set it up – who do I notify?
  • Making alterations within planning and building regulations
  • B & B Legislation
  • Furnishing and decor
  • Day to day running
  • Catering, housekeeping and staff issues i.e. what to offer for breakfast and how to make up a room

Marketing & Advertising

  • Attracting and keeping customers
  • Advertising and marketing
  • Choosing where to advertise
  • How and why you should use social media
  • How to take bookings, booking systems and channel management
  • Setting up your website
  • What makes a good website
  • Google rankings

Finance and Recordkeeping

  • How to take payments and setting your price
  • Finding bed & breakfast finance
  • How to write a compelling business plan
  • What records do I need to keep?
  • Bookkeeping and budgeting
  • Tax and accounting
  • Projecting your income
  • Keeping statistics and analysis
  • How to make and maximise your profit

Dealing With Customers

  • How to respond to positive and negative reviews
  • Dealing with difficult customers
  • Managing the customer relationship to increase bookings
  • Referrals
  • and more….

For more details please ask us a question on the form below

The cost per person is £340 for a 2 day course as above and if two people from the same organisation attend there is a 20% deposit.  For more information please email on pillowtalkbandbtraining.co.uk or call on 01547 560323 or 07823 322292.